Goals of our engineering are not only
limited to the provision of services but
we do believe on after sales support.
For this we have dedicated a separate
department which usually do analyze the
work being carried out and gets feedback
from customer on regular basis. In case
a failure or complaint received our team
moves with in no time, which in turn
reduces the downtime of suffering
customer. Corrective maintenance SOW
includes:
Field maintenance
First Line maintenance
Fault identifications
Fault Analyses
Repair
Verification
Documentation
Specialists remote support/repair
Acceptance test
Preventive Maintenance:
We
normally believe more in preventive maintenance
rather than corrective. Because this ensures the
rectification of fault before its happening. As
it is not possible to maintain equipments at all
times, so to overcome this limp we prefer
preventive maintenance. Preventive maintenance
SOW includes:
Programmed maintenance
Upgrade
Current services on site
Acceptance tests
Inspections
Site Management
Maintenance of data registers
Documentations
Proactive maintenance
Testing and repair during visit on site